I Think, Therefore I Rant!

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September 3, 2009

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Mastering Technical Sales has a great article on their site explaining how to handle 200 emails a day. It is purposely written for suggestions to their target audience which is the pre-sales technical folks that are the brains in the IT sales world.

I pulled out a few of the more relevant paragraphs that were relevant to all regarding of profession but I suggest that you read the entire article.

I will start this suggestion list by sharing one of my habits. “Don’t file – SEARCH”.  Install one of the several desktop search indexing tools such as Google Desktop Search, Windows Desktop Search, or Copernic Desktop Search. Then, when you have read and are finished with an email, move it to a “Done” folder and forget about it.  Don’t try to figure out if you should file the email in the customer folder, the folder of the person that sent you the email, the folder for product problems or whatever.  Most people end up spending way to much time worrying about their filing system or trying to find an email in the file system.  Don’t worry about it – just search for the email in one of the above systems let the engine do the heavy lifting for you.  

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After being on an iPhone for a year, I don’t think I could ever go back to a Windows Mobile phone.  I used the Windows Mobile platform for probably 11 years (including the original Windows CE non-phone devices) and it always seemed like the NEXT generation would solve all my problems. The next generation never did come and by the time I gave up, I was in the habit of restarting the phone every morning.

I recently tried to install the desktop search tool from Microsoft.  After several tries and lots of reading online, I couldn’t get the add-on installed that would allow this tool to search my Outlook 2003 files (let alone my Thunderbird personal email).  I gave up and installed Google desktop and was completely indexed on everything in one overnight session.  

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There has been quite a bit of complaining that the current stimulus bill that was just passed by the House and is going to Senate is filled with pork and special spending projects. This is a silly complaint – of course it is!

The bill is a spending bill.  It should be loaded to the gills with pork.  That is what spending bills do – they spend money.  In fact, it should have so much pork in it that a reasonably religious person of Jewish descent should run for the hills!

Of course, it shouldn’t have silly things in it like contraceptives.  That does nothing for the economy despite the silliness of Ms. Pelosi.  But it should be filled with pet projects from every mayor and county commissioner in the land.  If the mayor of a 20-30,000 citizen city CAN’T get a million or two out of this bill – they should be run out of town!  In case there are any mayors or governors out there that can’t figure out what to ask for that they can spend money on RIGHT NOW then I made a list of projects that they should consider.  

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This may be incredibly obvious to everyone else but I have wanted to do a better job of managing my contacts on my iPhone.  When I used Windows Mobile, I could put categories on my contacts in Outlook and those categories meant something on the phone as well.  The iPhone doesn’t support categories so all my contacts (approaching 1000 at this writing) were in one big list.

I did a little experiment and found out that the Groups function on your iPhone includes not only your Global Address Book from your company, but also any sub-folders of your Contacts on the Exchange server.  This way you can divide different types of contacts (work, customers, family, vendors, etc. into different Contact folders on your server and they appear correctly on your phone.

Here is a screen shot of my folders in Exchange:

 

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I have used other phones with virtual keyboards. Most of these phones have been Windows Mobile based. One of the complaints that I have always had was when I had to press other keys after the phone call. You know what I mean, you need to press 1 or 0 to reach someone else of maybe press pound.

In most virtual keyboards, the screen is dimmed after the phone is connected to save power. This is true of the iPhone as well but since the iPhone senses motion it realizes that you have moved it from your ear, so the display lights up again so you can type.

This is one of the reason that the iPhone is easily the best phone I have ever owned.

This post was written on my iPhone.

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I travel a fair amount in my job. I also need to be connected to the web regularly so I carry a Windows Mobile based phone so that I can get email quickly and occasionally go out to a site.

Even though I carry this phone, I still need to hook up my laptop on an occasional basis. This allows me to grab emails that are too big, have attachments that I can’t read on my phone or check a site that doesn’t format down to my phone (I am sure that I will rant about these things in the future).

But as I sit here on the floor of an airport leaning against the wall just so I can get some more power, I am fuming. Why can’t airports realize that their best customers are businesspeople that need access to power? As I write this post, I have had a dozen people look at me with envy because I found the outlet. Two people have even whispered to me to let them know when I am almost done so that they can get in line for my wonderful floor seat.  

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