Tag: e-mail

Who Owns Your Name on Twitter?

Who Owns Your Name on Twitter?

I don’t love the social networking sites such as Twitter, LinkedIn, Facebook and MySpace.  I do understand the importance of their presence though.  It is moderately important to VERY important (depending on your web presence and its importance to your income) for you to do the land grab and get your name, nickname, or company name out there.  Don’t let a cybersquatter get in your way!

If you want to follow me on Twitter, please do so: @soshaughnessey

The Wall Street Journal has an excellent article on the subject.  I don’t like to reproduce whole articles here (due to copyright issues) so here are the highlights.

Nowhere is this fact more evident than in the doling out of domain names. On the Web, domain names are available for sale on a first-come, first-serve basis. If someone else buys your name first, you can try to buy it from them. If you’ve trademarked a name, you can fight for the name in the Internet Corporation for Assigned Names and Numbers’ domain-name court system. This makes sense: money and the law are acceptable remedies in our capitalist democracy.

But social media domain names – such as Twitter.com/yourname – are a whole different ballgame. They can be doled out arbitrarily. Even if you get a name first on a social network, you are not allowed to sell it and it can be reclaimed by the social network at any time. Legal remedies for dealing with imposters or trademark issues range from murky to nonexistent.

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Still, there is some hope if you want to get your name – or reclaim it from someone else who has it. Here are some approaches:

Get There First. Since domain names are free on social media sites, it makes sense to grab yours quickly, even if you don’t plan to use it immediately.

Many sites dole out domain names on a first-come, first-serve basis. The most democratic is LinkedIn, which hands out “vanity URLs,” such as LinkedIn.com/in/JuliaAngwin, to the first person who asks for it. As long as the URL is really your name, you can keep it.

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Plead Your Case. If someone grabbed your name already, you can appeal to the site to get it back.

MySpace has an automated – and somewhat strange – process for booting imposters. You are required to send in a picture of yourself holding a piece of paper with the URL of the imposter profile written on it. This is called the “MySpace Salute.” If MySpace deems the offending profile to be an imposter, it will delete it.

To protest a Twitter name-squatter, you must send in a ‘tweet’ to Twitter containing the word ‘squatter’. If Twitter decides to reclaim the name, it often keeps the name dormant for several months before handing it over.

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Negotiate a Side Deal. Most sites do not allow users to sell names to each other, but that doesn’t mean that deals can’t be cut. After all, it’s easy to transfer control of a social media profile by handing over the username and password.

Consider the gymnastics CNN went through to gain control of the Twitter.com/CNNBrk account. A CNN fan set up the account three years ago to automatically tweet CNN’s Breaking News e-mail alerts. Eventually, CNN wanted control of the domain and its huge audience (it now has 1.5 million followers).

Twitter offered to reclaim it for CNN, says CNN spokeswoman Jennifer Martin, but CNN didn’t want to take an aggressive stance against a fan. Instead CNN chose to hire the owner as a ‘consultant’ to train CNN staffers how to use Twitter.

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Give Up. Even if you get the domain you want, somebody can still pretend to be you on a social media site.

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And after a stint in the rogue states of social media, maybe we should all be more appreciative of the democratic embrace of a simple Web domain name.

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Groups (categories) in your iPhone

Groups (categories) in your iPhone

This may be incredibly obvious to everyone else but I have wanted to do a better job of managing my contacts on my iPhone.  When I used Windows Mobile, I could put categories on my contacts in Outlook and those categories meant something on the phone as well.  The iPhone doesn’t support categories so all my contacts (approaching 1000 at this writing) were in one big list.

I did a little experiment and found out that the Groups function on your iPhone includes not only your Global Address Book from your company, but also any sub-folders of your Contacts on the Exchange server.  This way you can divide different types of contacts (work, customers, family, vendors, etc. into different Contact folders on your server and they appear correctly on your phone.

Here is a screen shot of my folders in Exchange:

Clip1

and here is a screen shot of the Groups on my iPhone.

photo

To make the sub-folders available to you when you are addressing email or looking for contact details, in Outlook go to Tools|Address Book and then do Tools|Options in the Address Book.  This will let you change your search preferences on the different Contact folders that you have available (including your Global Address Book from your Exchange server).

Hope this helps!  I solved one of my problems.

I am done with this topic for now but I reserve the right to rant more on it someday.

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RANT! Apple’s App Store hurts software sales

RANT! Apple’s App Store hurts software sales

By all accounts, save one, Apple’s iPhone has been an amazing success. When you factor

  • the number of competitors in the marketplace,
  • Apple as a relative newcomer to the cell phone market,
  • the strict relationship with only one carrier

it is amazing that the iPhone has had such a strong impact on the revenue of Apple as well as the sales of other phones.

The one area that Apple really needs to develop is the developer network. While the App Store is the best method yet developed for delivering software to a cell phone, it does not appear that it is a great commercial success for many of its developers.  The vast majority of the apps on the store are priced so cheaply (or free) that it is not likely that they will return a profit to their developers.

While there are more appropriately priced software packages on the store, the comments show that these have a smaller community than many of the free or cheap apps.  Why is this?

My belief is that few people are willing to pay 10 bucks for an app when they don’t know how it will work and screenshots are a poor tradeoff.  Some developers have rigged up “trials” on their website. Solitaire Forever does this quite effectively.  I don’t know what technology the folks at Solitaire Forever used to have the product work in such a multi-platform environment but it is a great model.

Additionally, Apple could help the situation by allowing software to expire after a certain amount of time.  This would allow software developers to time limit the software and adopt the try-before-you-buy (TBYB) model that is so popular in desktop apps.  This is done in a small way by some developers when they offer a less functional “lite” version of their software but that is difficult for the developers to manage and difficult for customers to deal with.

APPLE – PLEASE INCLUDE TIME EXPIRATIONS IN THE IPHONE OS!

I am done with this topic for now but I reserve the right to rant more on it someday.

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TBYB at the iPhone application store

TBYB at the iPhone application store

I tend to agree with The Fishbowl that it would be great to have a try-before-you-buy at the Apple iPhone store.  It would help alleviate the fear factor of hitting BUY when looking for an application for the phone.

I think the only saving grace to not having this capability is the very easy comments feature in the store.  A few weeks ago, when the iPhone was first coming out, it was all a crapshoot as to the quality of the software.  Now that every application has a couple dozen comments, the cream easily floats to the top.

I also wish that Apple would require their vendors to have a better website to explain the apps.  In some cases, the sites are incredibly bare and almost non-existent.

I am done with this topic for now but I reserve the right to rant more on it someday.

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RANT! iPhone needs better apps management

RANT! iPhone needs better apps management

Yes, I know that I just praised the iPhone from Apple as being a great phone.  In fact, it is the best phone that I have ever owned and I have had quite a few.

However, the management of application icons leaves a lot to be desired. 

First of all, it is not possible to name the different screens.  So while it is possible to congregate all of your games onto a particular screen, there is no way to name this screen and jump instantly to it.

Second, whenever you update an application to its next revision (and at this early stage, this happens a lot) the icon will jump back to the earliest possible spot.  This means that when you do an update, the icon forgets where you first put it (as in the games screen described above) and sticks it on the very first screen of the phone.  If there are no more open spots on that first screen, it puts it on the second screen (and so on).  This makes it tedious to reorganize your applications as developers work out bugs in their early versions.

If this was Microsoft, I would expect this bad behavior.  Microsoft regularly rearranges my Start menu when I do a patch to it or upgrade their Office application.  I hate it but I expect the idiots in Redmond to treat me like an imbecile.  Apple though is the king of cool interfaces, but as I have said before, software should not act smarter than me.

I am not the only one that feels this way, I hope that Apple is listening to this complaint.

APPLE – PLEASE GIVE US SOME WAY TO BETTER MANAGE OUR APPLICATION ICONS.  YOU ARE BETTER THAN THIS.

I am done with this topic for now but I reserve the right to rant more on it someday.

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RANT! Long statements in instant messages that are broken up

RANT! Long statements in instant messages that are broken up

A lot of us use instant messaging (IM) in our private and professional lives. It is a convenient and quick way to talk to others without the formality and delay of email. A new jargon has been created to talk in this medium and emoticons are often used to express feelings and emphasis.

You can tell a lot about someone by reading their instant messages. The biggest thing you can tell to see if someone is just plain clueless is if they send you messages like this:

IDontKnowHowToIM: Did you watch the game
IDontKnowHowToIM: this weekend? I thought
IDontKnowHowToIM: it was great and I was
IDontKnowHowToIM: amazed at how well Tom
IDontKnowHowToIM: Brady played he must be
IDontKnowHowToIM: the best player in NFL

What IDontKnowHowToIM meant to type was this:

IDontKnowHowToIM: Did you watch the game this weekend? I thought it was great and I was amazed at how well Tom Brady played he must be the best player in NFL

Having to hit the return key pretty much went away with manual typewriters. In fact, I would venture to say that your keyboard doesn’t have a return key but instead had an enter key in its place. There really isn’t any reason to break up your text manually. Your client surely supports word wrap. You can keep on typing until you get to the end of your logical paragraph!

Most IM clients open up their default window and show only 1 line of text. So fools like IDontKnowHowToIM get to the end of that window and hit return. Then they keep on typing. However, an amazing thing was popularized about 20 years ago – the mouse. Use your mouse to drag that typing window up and before you know it you can see 2, 3, 10, even 100 lines of text. No more one line IM messages!

Here are some examples from Trillian and Yahoo:

Before Trillian:

before t

After dragging in Trillian:

after t

Before in Yahoo Messenger:

before y

After dragging in Yahoo Messenger:

after y

INSTANT MESSENGER USERS – LEARN HOW TO USE YOUR CLIENT AND STOP SENDING BROKEN MESSAGES!

I am done with this topic for now but I reserve the right to rant more on it someday.

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