My 3 teenagers have all purchased the iPod Touch from BestBuy. Actually, the youngest one just received his as a birthday gift and that is what is prompting this rant.
There are a variety of gadget sites that talk about the deals available at BestBuy (see here and here). The forums are split as to buying the warranty (here and here) but Apple doesn’t have a great track record on iPods and the BestBuy warranty has replaced 3 separate iPods for my family over the years so we think it is a good deal.
So when my youngest son wanted a new iPod Touch to replace his nano, it was natural for us to go to BestBuy. He was ecstatic when he opened the gift and it was plugged into the family computer within minutes. Imagine his disappointment when his brand new Touch had pre-2.0 software on it and iTunes wanted him to upgrade for only $9.95! This OS upgrade was announced almost a year ago.