Tag Archives: consumer

The Second Job You Don’t Know You Have

With the move to $15 or higher minimum wage, you can bet there will much more “shadow work” that will be moved to consumers or lost to automation. Shadow work is all the unpaid jobs we do on behalf of businesses and organizations: We are pumping our own gas, scanning our own groceries, booking our travel and busing our tables at Starbucks. Shadow work is a new concept, so as yet, no one has compiled economic data on how many jobs we, the consumers, have taken over from (erstwhile) employees. Yet it is surely a force shrinking the job market, and the unemployment it creates is structural.