Tag Archives: automation

Restaurant Automation Is Almost a Guarantee

Consumer preferences, reduced technology costs and government policies that increase labor costs are driving a trend toward automation in the restaurant business. If you make something more convenient and less expensive, it tends to catch on.

As recently as the 1960s, gas-station employees would rush to fill your car’s tank, wash the windows, check the oil and put air in the tires. Telephone operators made your long-distance calls and bank tellers cashed your checks. Those jobs now are either gone or greatly diminished.

Today, we reduce jobs whenever we shop on Amazon instead of our local retail outlet, use an Uber app rather than calling a cab dispatcher, order a pizza online, use an airport kiosk to print boarding passes, or scan groceries. Each of these changes in behavior has increased convenience and reduced labor costs—and competitive businesses pass the savings to their customers.

Marc Andreessen On When The Robots Come To Take All Our Jobs

It’s one of the great mysteries of our time, why there are so many insisting that this time around is different. That automation, as it proceeds, is going to leave everyone out of work and idling away their time with nothing to do and no income to do nothing with. It’s as if no one is willing to believe that the Luddite fallacy was in fact proven wrong. What’s worse is that all too many of those getting this wrong are setting themselves up as thinkers, philosopher kings, on the subject and as a result of their complete misunderstanding of the basic situation then they’re proposing all sorts of nonsense.

The simple fact is that as long as there’s things that humans can do which add value then humans will continue to have jobs. And when there’s nothing left that humans can do which adds value then no one needs to have a job so who in heck cares whether there are any or not?