What Scott doesn’t point out in his advice is that the change is not always necessary for the good of the company. In this case, Conan was getting his butt kicked by the more experienced (and more entertaining) Letterman.
Scott’s article is excellent. Jump over and read it. Here is some of his advice:
1) Don’t EVER make the assumption that ANY productive employee is ready to be put out to pasture. We work for many reasons, and only ONE of them is money. Zucker’s assumption that Leno was wealthy enough and would want to ride off in the sunset started the disastrous chain of events.
2) Sometimes we have to allow good colleagues to depart. If NBC would have just allowed Conan to move on, instead of trying to sacrifice its business plan to keep him, they would have been in much better shape.
3) We must look to make the decisions that are best for the long-term…what fixes a short-term challenge may create lasting problems. That’s what happened here.